10th Anniversary Sale

Shipping policy

CONTACT US

If you need assistance with an order, have a question about our products, or require any additional information, the World of Clogs customer support team is here to help.

Email For enquiries regarding orders, returns, products, or general information, please email us at: support@worldofclogsuk.shop

We aim to respond to all email enquiries within 1–2 business days.

Phone You can also reach our support team by phone: +44 20 3371 2300

Phone support is available during the customer service hours listed below.

Customer Service Hours Monday to Saturday: 09:00 – 18:00 (UK time) Sunday and UK public holidays: Closed

Company Address World of Clogs Ariel Way, London W12 7GF United Kingdom

Please note: This address is not a return drop-off location. If you wish to return an item, please contact our support team first at support@worldofclogsuk.shop to receive the correct return instructions.

Returns and Refunds For information on how to return an item or request a refund, please visit our Returns & Refunds Policy.

Additional Information Website: worldofclogsuk.shop

World of Clogs is committed to responding to all customer enquiries promptly and fairly in accordance with our obligations under UK consumer law.